The customer is responsible for shipping costs of returned products. The HAPP-3 is designed to identify deviant phonological patterns in children with highly unintelligible speech, 2 years of age and older. Skip to the beginning of the images gallery. Please note, Bridges will not accept returns without an R.A. HAPP-3 Hodson Assessment of Phonological Patterns PRO-H10W. Please call us at 1-80 (8:30am - 4:30pm EST), e-mail us at or fax us at 90 to get an R.A. To return a product you need to get a Return Authorization (R.A.) number from us. After 21 days a restocking fee may apply. However, we do offer a store credit for the full amount if returned within 21 days. Please note, customers cannot return software for a refund. Please call us at 1-80 (8:30am - 4:30pm EST) or send an e-mail to for more information about manufacturer's warranties or returning your product. Returns will no longer be accepted after a period of 90 days. Many of our manufacturers offer additional limited warranties of longer durations on their products. Returns are subject to a 20 percent restocking fee after 21-days. Products must be returned in a resalable condition as determined by Bridges. We offer a 21-day money-back guarantee unless otherwise noted. If you do not receive this e-mail, please call 1-80 (8:30am - 4:30pm EST) to receive your tracking number. When the order is shipped out, you will receive an e-mail with a tracking number. No, we currently sell our products and services only in Canada. See shipping options for the number of days it will take to reach you after it leaves our warehouse. Order processing time depends on availability of the product from the manufacturer, but typically products are shipped within 10-15 business days after the order is placed. How long does it take for me to receive my order? This will be calculated automatically upon checkout and will be included in the total price when you go to the checkout. Shipping is calculated individually depending on the weight and size of the item. Just contact us by email or phone and we'll figure out another way to get your order to you. If our store can’t calculate your shipping costs during checkout, your order may fall outside weight, size, or destination restrictions, for online ordering. Please allow 10-15 days for order processing. Where service is not available, or due to the special requirements of the product, we will also use UPS, Puralator or Canada Post. Most of our items are shipped by Canpar, which takes 3-5 business days to reach the customer. We will make every attempt to accommodate you, but we cannot guarantee that this will be possible. Is your school or office limited as to when it can receive goods? When you place your order, in the comments area, please let us know if you cannot receive your order during regular business hours to avoid additional shipping charges. Your patience and understanding is greatly appreciated. Couriers are experiencing reduced capacity due to new hygiene procedures, increased volumes and/or emergency conditions. PLEASE NOTE that the COVID-19 crisis is impacting delivery times.
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